Trust Wallet says it has received thousands of compensation claims that do not match verified victims of its recent browser extension security incident, complicating efforts to reimburse affected users.
According to a public update from chief executive Eowyn Chen, the company has identified around 2,600 wallet addresses impacted by the breach, while total compensation submissions have approached 5,000. The gap suggests a large number of duplicate or false claims.
Trust Wallet said it is prioritising strict on-chain verification over speed to ensure funds are returned only to legitimate victims. The episode highlights the operational challenges crypto wallet providers face when handling compensation without traditional customer identification frameworks.